Lead Product Manager, Enterprise Services Management
Core
Define 0→1 strategy and product vision for Asana's new Service Management business line, integrating AI agents and automations to help IT, HR, and Support teams resolve work.
Role type
Lead Product Manager (0-1 builder, AI-native platform)
Builds
AI-native Service Management platform with multi-agent systems and workflow automations
Domain
Enterprise SaaS, AI/ML, Service Management
Deliverable
production ML models | product features
Required skills
Product strategy, AI agent workflows, technical systems thinking, customer discovery, go-to-market strategy, PRD writing
Preferred skills
Multi-agent systems, LLM-powered workflows, enterprise SaaS experience
Technologies
AI agents, LLMs, workflow engines
Responsibilities
Define 3-year product strategy, validate customer pain points and co-develop workflows, build and launch AI-native MVP, partner with Sales/Channel on positioning and pricing, operate with startup-level velocity in ambiguous environments
Seniority
Senior, hands-on IC
