Customer Advocate, Vending Machine (Full Time)
Core
Operate the car vending machine to facilitate vehicle pickup, handle customer paperwork, and address minor technical issues.
Role type
Customer Advocate (Vending Machine Operator)
Builds
The Carvana car vending machine pickup experience
Domain
Used automotive retail
Deliverable
product features
Required skills
Customer service, paperwork processing, basic technical troubleshooting, safe driving, physical labor (lifting 50lbs, loading/unloading), notary certification, DMV system access
Preferred skills
None stated
Technologies
Carvana customer tracking system, DMV/title and registration systems
Responsibilities
Create a memorable pickup experience for customers, complete customer paperwork and update tracking systems, address customer questions and minor vending machine technical issues, drive safely and maintain a clean driving record, perform physical tasks like detailing and loading vehicles
Seniority
Entry-level to Individual Contributor