Emerging Fraud Researcher
Core
Detect emerging fraud trends and behaviors on Twilio Network across voice, messaging, and email channels using AI tools and large-scale data analysis.
Role type
Senior IC fraud researcher (security)
Builds
Proactive fraud mitigation strategies and detection models for the Twilio platform
Domain
Telecommunications / CPaaS / Fraud Detection
Deliverable
production ML models
Required skills
Fraud investigations, trust & safety, security analysis, complex data analysis, SQL, data visualization, incident response leadership, root cause analysis, industry trend monitoring
Preferred skills
CPaaS/telecommunications/payments industry experience, machine learning concepts, CFE or CISSP certification
Technologies
AI tools, SQL
Responsibilities
Perform independent research using AI tools to identify novel emerging fraud trends; Work with data scientists to create ML models to detect fraud behaviors at scale; Continuously stress test the network for vulnerabilities; Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity; Develop and execute proactive fraud mitigation strategies; Collaborate with data science and engineering teams to refine detection models; Conduct in-depth investigations into high-impact fraud incidents
Seniority
Senior, hands-on IC