Senior Quantitative UX Researcher

Copenhagen💼 Full-time🗓 2026-09-14 → 2026-09-26

Core

Senior expert measuring how people and businesses experience trust on Trustpilot, owning the quantitative research agenda and partnering with Data Science to build a shared measurement culture.

Role type

Senior IC quantitative UX researcher

Builds

Measurement frameworks, validated survey instruments, behavioral analytics pipelines, and decision-forcing narratives for product areas.

Domain

Online reviews platform / Trust & Safety / Consumer Behavior

Deliverable

production ML models | dashboards & analysis

Required skills

quantitative research strategy, survey methodology, statistical analysis, Python/R/SQL, behavioral analytics, A/B testing, AI tool evaluation

Preferred skills

AI-assisted research techniques, longitudinal tracking, psychometric validation

Technologies

Python, R, SQL, Amplitude, Looker, BigQuery

Responsibilities

Design and own the quantitative research roadmap; lead large-scale surveys and behavioral analytics; build measurement frameworks for user journeys; pioneer AI-assisted research techniques; coach other researchers in quantitative methods.

Seniority

Senior, hands-on IC

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About Trustpilot

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with ope