CareerPlan

Senior Project Manager, Customer Experience

New York CityFull-time$104k–$130k2026-11-09 → 2026-11-10
RemoteNo visa sponsorship

Core

Leading end-to-end implementations of enterprise cloud software for investment management customers, translating complex requirements into delivery plans.

Role type

Senior Project Manager (Software Implementation)

Builds

Ridgeline enterprise cloud software for investment managers

Domain

Financial Services / Investment Management / Cloud Software

Required skills

Project planning and design, Team leadership, Stakeholder communication, Budget management, Quality control, Risk management, Project evaluation, Hands-on task execution

Preferred skills

Investment management industry knowledge, Agile principles, Cloud technologies (AWS, APIs, serverless), Project management tools (JIRA, Confluence, Mavenlink), PMP/CAPM/PRINCE2 certification

Technologies

AWS, APIs, serverless, JIRA, Confluence, Mavenlink, Slack

Responsibilities

Define project goals, plan scope, allocate resources, and set timelines; Lead and motivate the project team; Serve as primary point of contact for stakeholders; Oversee project budget; Ensure deliverables meet quality standards; Identify and mitigate project risks; Assess project outcomes and report results; Execute critical project tasks as necessary.

Seniority

Senior, hands-on IC