Medical Office Coordinator (Certification Required)
Core
Onsite lead for primary care practices ensuring operational excellence, patient experience, and team performance.
Role type
Senior IC Medical Office Coordinator (Practice Coordinator)
Builds
Seamless in-office and virtual primary care services
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Medical Assistant certification, supervisory experience, patient communication, inventory management, budget review, regulatory compliance, clinical procedures (venipuncture, EKGs, vitals)
Preferred skills
Change management, process improvement, healthcare billing/insurance knowledge
Technologies
None stated
Responsibilities
Ensure operational readiness through team check-ins and staffing reviews; coach and mentor team members; manage inventory and supplies; support financial health via budget and revenue cycle management; monitor NPS and handle service recovery; support quality outcomes and regulatory compliance; perform front-of-house and clinical duties including patient intake and specimen collection
Seniority
Senior, hands-on IC