Lead Technical Program Manager
Core
Lead Technical Program Manager for software implementations, serving as a scrum master for cross-functional teams to manage 2–3 concurrent customer implementations from planning to go-live.
Role type
Senior IC Technical Program Manager (Implementation)
Builds
Customer implementations for health-tech B2B SaaS clients
Domain
Healthcare / Health-tech / Complex B2B SaaS
Required skills
Agile methodology, Jira administration, cross-functional coordination, risk management, process documentation, timeline sequencing, technical scope reading
Preferred skills
Healthcare/health-tech implementation background, utilization management experience, AI automation tools (Claude), Jira Project Administrator/Jellyfish/Monday.com
Technologies
Jira, Confluence, Claude, SFTP, SSO
Responsibilities
Own Jira-based delivery schedules and technical build timelines; run daily standups to surface blockers; define repeatable dev and operational task patterns; partner with product and engineering management on metrics and workflow improvements; ensure issues are resolved quickly.
Seniority
Senior, hands-on IC