Centre Manager
Core
Oversee daily operations of a service centre, managing staff, ensuring customer satisfaction, and maintaining a safe environment.
Role type
Centre Manager
Builds
Service centre operations
Domain
Early Education / Children's Services
Deliverable
physical/clinical work
Required skills
Staff management, budgeting, inventory management, regulatory compliance, revenue strategy, stakeholder relationship management
Preferred skills
Industry trend analysis, operational improvement
Technologies
Xplor, Employment Hero, Administration of Family Assistance Law
Responsibilities
Manage and supervise staff including hiring, training, and scheduling; Ensure customer satisfaction by providing excellent service and resolving issues; Develop and implement strategies to increase revenue and profitability; Maintain a safe and efficient environment by enforcing policies; Manage inventory and supplies; Prepare and manage budgets; Develop relationships with customers, vendors, and stakeholders.
Seniority
Mid-level management