Senior Engineering Manager, Servicing
Core
Lead a team of 12+ engineers to build resilient, scalable technical solutions for Upstart's loan servicing platform, ensuring smooth borrower experiences from funding to repayment.
Role type
Senior Engineering Manager (Servicing)
Builds
Loan servicing platform, critical borrower-facing features, and operational systems
Domain
Fintech, lending, payments, regulated financial services
Deliverable
production ML models | product features | infrastructure
Required skills
distributed systems, APIs, systems design, team leadership, strategic planning, cross-functional collaboration, hiring and mentoring, architectural decisioning
Preferred skills
fintech/lending domain expertise, product judgment, platform modernization, AI/automation application
Technologies
distributed systems, APIs
Responsibilities
Lead and develop multiple engineering squads; define and execute multi-quarter technical strategies; partner with Product and Risk to translate needs into solutions; drive architectural clarity; build high-performing team culture; hire and coach engineers; establish visibility into technical priorities and roadmap execution
Seniority
Senior, hands-on IC with management responsibilities
