Payment Operations Analyst
Core
Own end-to-end payment workflows, resolve exceptions, and drive system reliability for payroll, contractor payments, and international money movement.
Role type
Payment Operations Analyst
Builds
Core payroll, contractor payments, international money movement, and PEO offerings
Domain
Fintech / Payments / Banking Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Payment lifecycle management, exception handling, root cause analysis, cross-functional collaboration, bank partner management, data querying (SQL preferred), compliance knowledge (Nacha, unclaimed property)
Preferred skills
International money movement expertise, FX and global disbursement networks experience, AI tool fluency
Technologies
ACH/Nacha, wires, RTP, bank portals, payment processors, reconciliation tools
Responsibilities
Investigate and resolve payment exceptions and outages, contribute to product specs and requirements, mine customer feedback to identify payment flow friction, coordinate with bank and payment partners to triage escalations, analyze patterns to push for root cause fixes
Seniority
Mid-level, hands-on IC