Dental Assistant/Receptionist - West Pymble Dental Surgery
Core
Welcoming patients, managing appointments, handling billing, and supporting clinical operations in a busy dental practice.
Role type
Dental Assistant/Receptionist
Builds
Patient scheduling, billing claims, and practice administrative flow
Domain
Healthcare / Dental
Deliverable
product features
Required skills
Patient communication, appointment scheduling, billing and claims processing, reception administration, infection control support, dental practice software proficiency
Preferred skills
Certificate III or IV in Dental Assisting, experience with D4W software
Technologies
D4W
Responsibilities
Welcoming patients and managing first point of contact, managing the appointment book, answering phones and handling enquiries, processing payments and HICAPS claims, managing day-to-day reception administration, supporting sterilisation and infection control, working closely with the clinical team to maintain efficient practice flow
Seniority
Entry to Mid-level, hands-on IC