CareerPlan

Principal Engineer, Enterprise Scalability (Remote - East Coast Only)

BostonRemoteFull-time$244k–$366k2026-11-03 → 2026-11-11
Remote

Core

Own Klaviyo's approach to enterprise scalability, performance, reliability, and multi-region readiness for the largest customers.

Role type

Senior individual contributor (Principal Engineer)

Builds

A platform ready for the largest customers with high data volumes and complex operations

Domain

SaaS, distributed systems, performance engineering

Deliverable

production ML models

Required skills

Multi-tenant SaaS scaling, distributed systems, performance engineering, capacity planning, sharding, partitioning, caching, back-pressure, tenant isolation, multi-region architectures, large-scale migrations, AI-assisted profiling, technical leadership, executive communication

Preferred skills

None stated

Technologies

None stated

Responsibilities

Define scale readiness targets and align teams on service-level objectives; identify and remove major bottlenecks using production data and profiling; design and implement architectural changes for sharding, partitioning, and multi-region readiness; create reusable benchmarks and test environments; lead scalability reviews and release gates; turn incidents into lasting improvements; apply AI tools for investigation and anomaly detection.

Seniority

Senior, hands-on IC