VP, User Experience and Design Innovation (Remote Eligible)
Core
Lead a multi-disciplinary organization spanning product design, research, design systems, content, globalization, and AI-driven software delivery to create user-centered experiences for Smartsheet's B2B SaaS platform.
Role type
VP of User Experience and Design Innovation (Strategy & Leadership)
Builds
Smartsheet's product portfolio, external systems, and AI-first design strategies across all product lines and geographies.
Domain
B2B SaaS, AI integration, Globalization
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Strategic vision, team building & scaling, AI strategy & adoption, research methodologies, design strategy, content strategy, localization, accessibility compliance, enterprise SaaS leadership, stakeholder influence
Preferred skills
Remote team culture building, AI-assisted software development practices, visual design fluency, metrics definition
Technologies
AI tools, Design Systems, WCAG
Responsibilities
Articulate a bold, user-centered vision for design and UX; Own and scale research, design systems, content, localization, and AI-first design strategy; Build, mentor, and grow a team of senior functional and design leaders; Own experience quality standards including accessibility compliance; Set organizational strategy around design maturity and AI adoption; Build and scale UX processes and tools; Work with executive leadership to embed UX and AI-forward thinking in business decisions; Establish metrics tying design initiatives to user satisfaction, adoption, retention, and revenue.
Seniority
VP, hands-on leader with P&L responsibility
