Full Time Floor Leader - Burlington Mall
Core
Lead and inspire a team of sales associates to drive sales, deliver exceptional customer experiences, and ensure operational excellence in a retail cosmetics store.
Role type
Senior retail floor leader (supervisory)
Builds
Sales performance, customer loyalty, and a motivated retail team
Domain
Retail / Cosmetics / Natural Beauty
Deliverable
product features | production ML models | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
supervisory experience, coaching and training, sales driving, cash handling, store opening/closing, inventory management, visual merchandising, problem-solving, team leadership
Preferred skills
consultation-based customer service, sales metrics analysis, skincare/cosmetics industry experience, cross-cultural collaboration, DEIB training, multilingual fluency
Technologies
StoreForce dashboard
Responsibilities
Coach sales team on techniques and product knowledge to exceed sales goals; deliver world-class customer service and product demonstrations; manage cash handling, deposits, and store security; maintain visual merchandising and inventory standards; foster a positive, inclusive team culture; ensure compliance with company policies and health/safety standards.
Seniority
Mid-level, hands-on IC