Cloud Native Technical Services Engineer
Core
Provide hands-on troubleshooting and support for large-scale multi-cloud Kubernetes and containerized workloads for key enterprise accounts.
Role type
Senior IC Cloud Native Technical Services Engineer
Builds
Multi-cloud data services for Kubernetes and containerized workloads
Domain
Cloud infrastructure + Kubernetes orchestration
Deliverable
client delivery
Required skills
Kubernetes, OpenShift, Tanzu, VMware container solutions, AWS, Azure, GCP, Terraform, Ansible, Chef, Puppet
Preferred skills
CKA certification
Responsibilities
Troubleshoot and support large-scale customer deployments in public/private clouds, Provide hands-on guidance during deployment phases and POCs, Partner with engineering teams to analyze logs and reproduce complex issues, Track customer support cases end-to-end and escalate when needed, Author and maintain KB articles and technical documentation
Seniority
Mid-level, hands-on IC