Fraud Operations Analyst (CDMX)
Core
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors to support financial partner requirements.
Role type
Fraud Operations Analyst
Builds
Fraud detection strategies and business rules that balance fraud loss and customer experience
Domain
Fintech / Payments / Fraud Prevention
Deliverable
production ML models
Required skills
Fraud analysis, fraud investigations, data assessment, risk factor analysis, root cause analysis
Preferred skills
Payments fraud experience, e-commerce fraud experience, knowledge of fraud schemes, fraud prevention methods, fraud detection tools, high-growth tech company experience, queue-based work experience
Technologies
Fraud detection tools
Responsibilities
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors; Conduct investigations on merchant accounts to support financial partner requirements; Assess risk factors and trends of potentially fraudulent activity; Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience; Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance; Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
