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Senior UX Product Designer, Engagement

Toronto, ON, Canada💼 Full-time🗓 2026-09-14 → 2026-09-26

Core

Design end-to-end engagement experiences (loyalty, referrals, discovery, cooking) to deepen customer relationships and drive retention for HelloFresh's subscription food service.

Role type

Senior IC UX Product Designer (Engagement)

Builds

Customer-facing apps and engagement mechanics for meal kits and ready-to-eat meals

Domain

Food & Beverage / Direct-to-Consumer Subscription

Deliverable

product features

Required skills

Systems thinking, experimentation design, AI-native design integration, design systems architecture, cross-functional leadership, quantitative/qualitative insight translation

Preferred skills

AI tool proficiency (Claude, Gemini, Figma AI), commercial awareness, habit formation strategy

Technologies

Figma AI, Claude, Claude Code, Gemini

Responsibilities

Own end-to-end design of loyalty, rewards, and referral experiences; Define product direction for engagement mechanics; Drive A/B testing and validated learning; Integrate AI into design workflows; Create reusable design system patterns; Lead cross-functional collaboration on customer lifecycle initiatives

Seniority

Senior, hands-on IC

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