Senior Manager, FC Management
Core
Lead end-to-end fulfillment operations across all CGF warehouses, overseeing inbound receiving, inventory management, picking, packing, and outbound dispatch to ensure operational excellence and SLA adherence.
Role type
Senior Manager, Fulfillment Center Operations
Builds
Physical fulfillment workflows for cross-border e-commerce (Korea, Taiwan)
Domain
E-commerce / Logistics / Supply Chain
Required skills
Warehouse management, SLA management, Inventory control, Resource allocation, SOP development, Incident management, Vendor/3PL management, Cost optimization, WMS proficiency, Lean manufacturing, Six Sigma
Preferred skills
Peak season operations management, Data-driven decision making, Cross-functional leadership
Technologies
WMS, TMS, Data dashboards
Responsibilities
Lead daily fulfillment center operations; Drive KPIs including SLAs, IRA, and on-time shipment performance; Strategically allocate manpower and equipment; Design and refine SOPs; Manage 3PL partner performance; Optimize operational expenses and CPU; Ensure safety and 5S compliance.
Seniority
Senior, hands-on IC