Sr Business System Analyst

Boston💼 Full-time💰 $89,000–$89,000🗓 2026-08-28 → 2026-09-26

Core

Own billing system operations and drive optimization of Zuora and order-to-cash applications to reduce operational risk and deliver innovative customer experiences.

Role type

Senior Business System Analyst (Order-to-Cash)

Builds

Billing and payments domain solutions for a high-tech home security company

Domain

Home security / SaaS / Financial Systems

Deliverable

production ML models | product features | dashboards & analysis | infrastructure

Required skills

Zuora implementation and optimization, Order-to-Cash processes, internal controls design, functional requirements writing, test plan development, SQL, stakeholder partnership

Preferred skills

AvaTax, Paymentech, Tableau, Jira, AI tools adoption

Technologies

Zuora, AvaTax, Paymentech, Tableau, Jira

Responsibilities

Administer order-to-cash applications (configurations, integrations, workflows), design and implement internal controls, partner with stakeholders to document solutions, monitor system effectiveness, support engineering with acceptance criteria, set system administration standards

Seniority

Senior, hands-on IC

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About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.