Director, Program Management (SMB Seller Growth & Success)
Core
Drive growth and success for a portfolio of emerging Rocket Growth sellers by combining data-driven insights, engagement strategies, and educational initiatives to improve performance and retention.
Role type
Director, Program Management (SMB Seller Growth & Success)
Builds
Scalable growth initiatives, educational programs, and enablement campaigns for large seller populations.
Domain
E-commerce / Marketplace / SMB Seller Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Seller management, data analysis, funnel metrics interpretation, growth strategy design, cross-functional partnership, reporting framework development, executive communication, storytelling, brand building
Preferred skills
E-commerce or marketplace platform experience, multinational company experience, exposure to Asia markets
Responsibilities
Own growth outcomes for a portfolio of sellers including sales and assortment expansion; Analyze seller performance and business trends to identify opportunities; Drive seller adoption and retention through lifecycle management; Design and optimize scalable growth initiatives and educational programs; Develop reporting frameworks and experimentation methodologies; Partner cross-functionally to remove seller friction and influence roadmap priorities.
Seniority
Director, strategic leadership with hands-on program ownership