IT Manager, Applications
Core
Leads the Business Analysis team to deliver high-quality business requirements and solutions across multiple projects, ensuring consistency in BA practices and partnering with stakeholders to achieve project objectives.
Role type
Senior IC Business Analysis Manager
Builds
Business requirements, functional specifications, user stories, and project deliverables
Domain
Business Process Outsourcing (BPO) / Digital Services
Deliverable
product features
Required skills
Leadership and people management, Business analysis governance, Stakeholder collaboration, Process improvement, Requirement traceability, Project lifecycle management
Preferred skills
Agile/Hybrid/Waterfall delivery leadership, Large-scale enterprise project experience, Global team collaboration
Technologies
JIRA, Lucidchart, Draw.io, Google Workspace, Microsoft Office
Responsibilities
Lead, mentor, and coach a team of Business Analysts; Define and maintain BA standards and best practices; Collaborate with stakeholders to define and prioritize requirements; Identify opportunities for improving BA processes and tools; Track progress of BA deliverables and ensure alignment with project timelines
Seniority
Senior, hands-on IC with management responsibilities
