Customer Delivery Advocate
Core
Deliver used vehicles directly to customers' driveways using custom car haulers, manage vehicle loading/unloading, and complete customer paperwork.
Role type
Field operations specialist (vehicle delivery)
Builds
Used car delivery service for Carvana customers
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
Physical labor (lifting 50lbs, loading/unloading), safe driving, customer interaction, paperwork completion, state-specific licensing compliance
Preferred skills
Notary public license, Chauffeur's license, Vehicle Verifier license, Salesperson license
Technologies
Customer tracking system, DMV/title and registration systems
Responsibilities
Drive custom car haulers to customer locations, load and unload vehicles, inspect haulers for safety, complete customer documentation, maintain clean driving record
Seniority
Entry-level, hands-on IC