(Senior) Director UX, Operations
Core
Lead UX strategy and quality for the Operations organization, bridging technology with physical fulfillment, procurement, and supply chain across all markets.
Role type
Senior Director, UX Operations
Builds
AI-native design practice, internal operations-research platform, and service design for internal operator tools.
Domain
Food tech, supply chain, logistics, and algorithmic menu planning
Deliverable
production ML models | product features | dashboards & analysis
Required skills
UX strategy, AI-native design practice, design system/platform building, service design for B2B/enterprise systems, stakeholder management at executive level, talent leadership for distributed teams
Preferred skills
Experience in supply chain, logistics, or marketplace operations
Technologies
AI tooling, optimization models, design systems
Responsibilities
Define UX strategy for menu planning, fulfillment, and internal research platforms; extend design systems into AI-assisted workflows; lead talent development for a distributed team; partner with senior Product and Engineering leadership
Seniority
Director, strategic leadership
