Technical Program Manager
Core
Lead cross-functional technology programs for the Omnichannel organization, driving execution across inbound, inventory, fulfillment, and distribution systems while managing merchant escalations.
Role type
Senior Technical Program Manager (Omnichannel)
Builds
Omnichannel technology solutions for inbound, inventory, fulfillment, warehouse systems, carrier networks, and B2B/D2C distribution
Domain
Global logistics, e-commerce, and supply chain technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
cross-functional program leadership, technical system understanding, stakeholder management, risk management, dependency coordination, merchant relationship management, data-driven decision making
Preferred skills
logistics/fulfillment domain expertise, experience with large-scale platform programs
Technologies
Omnichannel technology stack (inbound, inventory, fulfillment, warehouse systems, carrier networks)
Responsibilities
Define program goals, milestones, and success metrics; coordinate cross-team dependencies and align roadmaps; manage merchant escalations and translate issues into product/operational improvements; drive launch readiness and operational migrations; establish processes for execution predictability
Seniority
Senior, hands-on IC
