Software Quality Manager
Core
Lead testing and documentation services for Wikipedia and sister projects, fostering a culture of quality across distributed engineering teams.
Role type
Senior IC software quality manager (testing & documentation)
Builds
Automated test suites, manual testing practices, and technical documentation for Wikimedia software
Domain
Non-profit / Open source / Knowledge sharing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical management, Go/Python/PHP, QA leadership, stakeholder alignment, SLA tracking, process automation, team coaching, performance reviews, remote team leadership, open source methodologies, testing strategy, documentation strategy
Preferred skills
E2E/Visual regression testing, documentation as code (Markdown), manual-to-automation transition, MediaWiki, Wikipedia community experience
Technologies
Go, Python, PHP, MediaWiki, Markdown
Responsibilities
Collaborate with cross-functional stakeholders on testing and documentation needs; drive execution and track performance metrics; expand automated processes; promote quality-first mindset; oversee design and maintenance of test suites and documentation; coach team members and conduct performance reviews; build inclusive remote team culture
Seniority
Senior, hands-on IC with leadership responsibilities