Pet Trainer
Core
Deliver positive pet training services, educate pet parents on training benefits, and sell training classes and merchandise in-store, over the phone, and online.
Role type
Retail Pet Training Instructor
Builds
In-store and virtual pet training classes
Domain
Retail / Pet Care
Deliverable
product features
Required skills
Pet training instruction, sales, customer service, curriculum delivery, safety management, merchandise recommendation, scheduling, administrative documentation
Preferred skills
Accredited PetSmart Training Instructor certification, computer proficiency, ability to work under pressure, flexibility for evenings/weekends/holidays
Technologies
Computer applications
Responsibilities
Engage with pet parents to provide training services; sell training classes and merchandise; educate associates on training benefits; maintain training paperwork; ensure safe and clean training environment; respond to pet parent concerns via phone, in-person, or online; assist in other departments as needed.
Seniority
Entry-level, hands-on IC