Full Time Floor Leader - Mayfair Shopping Centre
Core
Lead and inspire a team of sales associates to drive sales, deliver exceptional customer experiences, and ensure operational excellence in a retail cosmetics store.
Role type
Retail Floor Leader
Builds
Sales performance, customer loyalty, and team capability
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
Sales coaching, cash handling, store opening/closing, inventory management, visual merchandising, team training, problem-solving, ethical business advocacy
Preferred skills
Consultation-based service, sales metrics analysis, skincare/cosmetics experience, cross-cultural collaboration, DEIB training, multilingualism
Technologies
StoreForce dashboard
Responsibilities
Coach sales team to exceed goals, deliver world-class customer service and product demonstrations, manage cash handling and store security, maintain visual merchandising standards, train staff on product knowledge and company values, monitor attendance and break compliance.
Seniority
Individual Contributor, supervisory level