Product Manager - IBC
Core
Product Manager for Inbound Calls product, bridging homeowner (B2C) and contractor (B2B) audiences to accelerate roadmap and drive platform-level growth.
Role type
Senior Product Manager (B2C/B2B marketplace)
Builds
Inbound Calls product capabilities and user journey for home services market
Domain
Home services, lead generation, B2B marketplace
Deliverable
product features
Required skills
Product strategy and roadmap building, A/B testing and experimentation, product analytics, competitive and market research, AI tool proficiency, cross-functional leadership, PRD creation
Preferred skills
Experience with calls/call-center products, home services or lead generation domain, proficiency with Heap and Growthbook, hands-on PRD writing, familiarity with Claude AI
Technologies
Claude, Cursor, Heap, Growthbook
Responsibilities
Build and own product roadmap translating objectives into KPI-driven priorities; Lead initiatives across full product journey from discovery to connection; Design and execute A/B tests to validate hypotheses; Leverage AI tools to automate workflows and prototype concepts; Run product analytics reports to inform prioritization; Serve as bridge across engineering, operations, and account management to drive adoption and remove blockers
Seniority
Senior, hands-on IC