NDIS Participant Case Manager/Coordinator- Melbourne – Immediate Start!
Core
Coordinate in-home, respite, and Supported Independent Living (SIL) services for people with disabilities while managing staff and operational systems.
Role type
Senior IC NDIS Case Manager/Coordinator
Builds
In-home care, respite, and SIL services for NDIS participants
Domain
Disability support services
Deliverable
client delivery
Required skills
Staff management, client intake and care planning, budget allocation, risk assessment, rostering, compliance with NDIS framework, WH&S policy adherence, administrative system management, recruitment and training
Preferred skills
Group facilitation, presentation skills, negotiation, influencing skills
Technologies
Care databases, Microsoft Word, Excel, Outlook
Responsibilities
Coordinate in-home, respite, and SIL services; Manage staff, resolve operational problems, and participate in management meetings; Update client files and perform risk assessments; Handle budget allocations and organize quotes; Recruit, select, induct, and train staff; Conduct face-to-face meetings and serve as the first point of contact; Maintain administrative records, statistical data, and incident reports; Perform rostering duties.
Seniority
Senior, hands-on IC