Advanced Software Engineer - Customer Success
Core
Design and implement technical solutions to maximize the value of the Feedzai platform for enterprise customers, focusing on integrations, troubleshooting, and performance optimization.
Role type
Senior IC software engineer (customer success)
Builds
Customer-specific implementations, integrations, and optimized solutions for the Feedzai fraud prevention platform
Domain
Financial services / Fraud prevention / Risk management
Deliverable
production ML models | product features
Required skills
Java development, SQL, REST APIs, messaging systems, event-driven architectures, cloud platforms (AWS), troubleshooting, root cause analysis, Java application performance tuning, distributed systems, software architecture
Preferred skills
Kubernetes, containerized applications, PostgreSQL, NoSQL databases, fraud prevention domain experience
Responsibilities
Design and implement technical solutions that maximize the value of the Feedzai platform; Configure, customize, and extend customer solutions; Build and maintain integrations; Troubleshoot complex production issues; Analyze and optimize application performance; Lead technical activities during implementations and migrations; Mentor other engineers; Collaborate with Product Engineering
Seniority
Senior, hands-on IC