Senior Product Manager - Journey Monitoring
Core
Building a centralized Journey Monitoring hub that unifies Real User Monitoring, Synthetics, and Product Analytics to bridge system health with user success outcomes.
Role type
Senior Product Manager (Digital Experience Monitoring)
Builds
A functional observability layer enabling auto-discovery of user journeys, conversion tracking, uptime monitoring, and automated root-cause analysis.
Domain
Observability, Digital Experience Monitoring (DEM), and Business Process Monitoring
Deliverable
production ML models | product features
Required skills
B2B SaaS product management, data-intensive product strategy, Real User Monitoring (RUM), Synthetics, Product Analytics, Application Performance Monitoring (APM), SQL, data interpretation, AI-powered product integration, competitive landscape analysis, GTM positioning
Preferred skills
Experience with AI workflows for root-cause analysis, entrepreneurial mindset, comfort with ambiguity
Technologies
Bits AI, Experience Level Objectives (XLOs), SQL
Responsibilities
Drive product vision and roadmap for the Journey Monitoring hub; own end-to-end product lifecycle from discovery to launch; define how behavioral and technical data integrate to surface root causes; engage with early customers and internal users to iterate on usability; research competitive vendors; work with GTM teams on positioning and messaging.
Seniority
Senior, hands-on IC