Poker Operations Associate
Core
Oversees day-to-day on-site customer experience and executes game/promotional configurations for North American poker platforms.
Role type
Operations Associate (Poker/iGaming)
Builds
Poker game offerings, promotional configurations, and tournament guarantees for North American markets.
Domain
Online gaming / iGaming / Poker
Deliverable
product features
Required skills
Poker game knowledge, regulated North American poker app experience, data analysis, internal stakeholder management, industry trend monitoring
Preferred skills
2+ years in gaming/operations/analytics, significant online poker playing experience, Microsoft Office proficiency
Technologies
Microsoft Word, Excel
Responsibilities
Configure and deploy poker games and promotions, set tournament guarantees based on analysis, recommend changes to optimize offerings, service internal customers for game configurations, coordinate visual assets and merchandising, provide performance reports, handle technical escalations
Seniority
Mid-level, hands-on IC