US - Loan Processor - Residential Mortgage III
Core
Primary point of contact for customers after loan registration, verifying and documenting application information using Commerce technology systems to support workflow from application to funding.
Role type
Loan Processor (Residential Mortgage)
Builds
Mortgage loans and home equity products for retail customers
Domain
Financial Services / Mortgage Lending
Deliverable
client delivery
Required skills
loan processing, mortgage and home equity program knowledge, income/asset/appraisal documentation review, MS Excel, customer service, pipeline management, regulatory compliance (Reg Z)
Preferred skills
call center experience, organizational skills, ability to handle multiple tasks, overtime availability
Responsibilities
Conduct introductory calls to customers within 24-48 hours of loan receipt, manage and monitor loan pipeline to ensure cycle time standards, perform weekly follow-up and pipeline review with Loan Officer, review all documentation prior to underwriting submission to ensure investor guideline compliance
Seniority
Junior to Mid-level (0-2 years experience)
