Solution Engineer (Third Shift)
Core
First responder for cloud platform, triaging and resolving monitoring alerts to ensure reliability and stability for global customers.
Role type
Cloud Engineer (Shift 1)
Builds
Cloud platform operations and reliability (via careerplan.io/jobs/8108575-solution-engineer-third-shift-at-appian)
Domain
Cloud Infrastructure / DevOps
Deliverable
infrastructure
Required skills
Linux command line, networking fundamentals (TCP/IP, DNS, HTTP, routing), monitoring tools (Datadog, Grafana, Prometheus), runbook execution, troubleshooting
Preferred skills
SQL/NoSQL, Python/Bash scripting, Docker, Kubernetes
Responsibilities
Triage and resolve alerts generated by monitoring systems, troubleshoot and escalate complex system issues, proactively improve system health by identifying alert trends and enhancing monitoring, contribute code to increase reliability and efficiency
Seniority
Individual Contributor, operational level
