Title Administrator
Core
Review and process automotive titles for buyers and sellers in a fast-paced auction environment, acting as the first point of contact for visitors.
Role type
Administrative Title Processor
Builds
Title transfer documentation and fee calculations for vehicle transactions
Domain
Automotive auctions and vehicle remarketing
Deliverable
product features
Required skills
Knowledge of state DMV rules and regulations, data entry, customer service, document analysis, payment processing, filing system management, report generation, telephone communication, multitasking
Preferred skills
Notary certification, active DMV certification for title processing, automotive title experience
Technologies
Internal databases, computer systems and applications
Responsibilities
Act as first point of contact for onsite visitors; accept, review, and analyze titles for accuracy; calculate estimated fees; complete titles for transfer; submit requests for duplicate titles; verify buyer, seller, and vehicle information; process payments; maintain filing systems; run and review reports; answer phones and make outbound calls regarding payment status.
Seniority
Entry-level to Junior