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Senior Technical Program Manager, Human-in-the-Loop Operations

San Mateo, CA💼 Full-time💰 $226,400–$226,400🗓 2026-08-07 → 2026-09-26

Core

Own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem, scaling operations from manual workflows to AI-assisted models.

Role type

Senior Technical Program Manager (Human-in-the-Loop Operations)

Builds

Data infrastructure for AI model quality across creator tools, content discovery, in-experience AI, and 3D generative content

Domain

AI/ML operations, 3D gaming, generative content

Deliverable

production ML models

Required skills

Technical Program Management, data labeling/annotation strategy, distributed workforce management, ML lifecycle knowledge, SQL, Python, cross-functional alignment, critical thinking, AI tool proficiency

Preferred skills

LLM-based labeling pipelines, LLM-as-a-Judge evaluation, vendor platform evaluation, multimodal data evaluation, consumer platform scale experience, gaming platform knowledge

Technologies

SQL, Python, Cursor, Claude, Gemini, Label Studio, Scale AI, Snorkel AI

Responsibilities

Lead end-to-end data programs from requirements to dataset delivery; Define and maintain ground truth via labeling guidelines and quality frameworks; Manage multi-vendor distributed contractor workforces; Drive shift to AI-assisted workflows with Engineering; Partner cross-functionally to translate model needs into data programs; Own operational excellence and KPIs; Shape platform and tooling strategy

Seniority

Senior, hands-on IC

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