Technical Program Manager
Core
Own access operations and permissions governance for an internal platform used by CX, Legal, and Compliance teams to manage customer accounts and operational workflows.
Role type
Technical Program Manager (Access Operations & Security)
Builds
Internal customer administration platform and access control frameworks
Domain
Fintech / Identity & Access Management (IAM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical program management, Role-Based Access Control (RBAC) design, LDAP administration, Cross-functional coordination, Technical documentation, Generative AI utilization
Preferred skills
None stated
Technologies
LDAP, RBAC
Responsibilities
Own access operations end-to-end including group administration and approval routing; Drive security remediation toward least-privilege models; Partner with engineering to translate feature launches into permission models; Author and maintain runbooks and access matrices; Identify tooling gaps and convert them into structured engineering work items
Seniority
Mid-level, hands-on IC