Director of Product Design (Noom Med)
Core
Strategic design leader uniting clinical experience into coherent customer journeys for Noom's Med offerings, shaping how customers find, access, and stay engaged with health services.
Role type
Director of Product Design (Strategic Design Leader)
Builds
Customer journeys for medication and clinical support services across multi-platform ecosystems
Domain
Digital Health / MedTech / Behavioral Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
strategic design leadership, service design thinking, team management and development, translating research/data into design POV, stakeholder management, goal setting in ambiguous spaces, accessible human-centered design
Preferred skills
experience in regulated or highly complex industries, legal and compliance consideration in design
Technologies
design systems, multi-platform product suites
Responsibilities
Shape customer paths to health goals balancing preference, cost, and access; Build frameworks to scale new product offerings; Own full customer journey from purchase to ongoing clinical support; Extend design thinking to full service experience including care teams; Manage and develop a small team of designers; Partner with cross-functional leads to identify journey gaps
Seniority
Director, strategic leadership with team management