Director, Engineering (Consumer Experiences)
Core
Lead multiple engineering teams to build and scale consumer-facing digital products (mobile app, website, marketing tech, Concierge) for millions of members, focusing on acquisition, engagement, and member satisfaction.
Role type
Director of Engineering (Consumer Experiences)
Builds
Mobile applications, web platforms, customer acquisition experiences, and marketing technology
Domain
Consumer identity and travel technology
Deliverable
product features
Required skills
Technical leadership, scaling distributed systems, cloud-native architecture, cross-functional partnership, experimentation/A/B testing, engineering organization building, data-informed decision making
Preferred skills
Modern engineering practices, talent development, inclusive culture building
Technologies
Cloud-native frameworks, distributed systems tools, experimentation platforms
Responsibilities
Define and execute technical strategy for customer-facing applications, partner with Product/Design/Marketing to prioritize roadmaps, drive engineering excellence in architecture and delivery, build collaborative relationships across functions, develop engineering managers and senior engineers, use data to inform technical investments
Seniority
Director, hands-on leadership with management of managers
