Receptionist
Core
Front-of-house receptionist providing customer service, administrative support, and membership sales at a club venue.
Role type
Receptionist
Builds
Club membership sales, member check-ins, and administrative reports
Domain
Hospitality / Club Management
Deliverable
product features
Required skills
Customer service, Cash handling, Membership sales, Administrative tasks, Communication, Multitasking, Computer literacy (Word, Excel, Outlook), RSA certification, RCG certification
Responsibilities
Greeting and signing in members and guests, Managing incoming calls and general enquiries, Selling and processing Club Memberships, Handling patron complaints, Balancing tills and generating reports, Maintaining reception area cleanliness and presentation