Technician / Salesperson - Technology & Entertainment
Core
A retail technician and salesperson providing technology and entertainment solutions, including PCs, software, and home life solutions, to customers.
Role type
Retail technician and salesperson
Builds
Technology and entertainment product solutions for home and lifestyle customers
Domain
Retail / Consumer Electronics
Deliverable
product features
Required skills
PC and software knowledge, peripheral expertise (digital cameras, printers, networking), Apple and Microsoft product knowledge, customer service, sales target achievement, problem-solving, complaint resolution
Preferred skills
Retail experience, technical interest
Responsibilities
Support customer queries, service customers while managing work tasks, resolve customer complaints, exceed sales targets, work flexible retail hours including weekends and holidays