Centre Manager
Core
Lead operations for a corporate-owned wellness centre offering Float Therapy, Infrared Saunas, and Massage services.
Role type
Centre Manager (Wellness/Health Club)
Builds
A full-service wellness centre for local community clients
Domain
Health and wellness / Spa services
Deliverable
product features
Required skills
Operational management, sales target achievement, team leadership and coaching, customer service excellence, facility safety compliance, recruitment and staff induction, supplier communication, diary and administration management
Preferred skills
Ability to work evenings and weekends, autonomous work style, deadline-driven organization
Responsibilities
Oversee overall centre operations, drive sales and secondary income targets, manage daily/weekly reporting, handle customer feedback and enquiries, ensure facility safety and cleanliness, recruit and induct new staff, manage massage therapists, ensure brand compliance, communicate with suppliers
Seniority
Mid-level, hands-on operational leader