Service Manager. Permanent Full Time - Mallacoota
Core
Lead Aged Care and Community Support Services for the Mallacoota region, ensuring compliance with statutory regulations and delivering exceptional customer experiences for vulnerable elderly populations.
Role type
Senior Service Manager (Aged Care & Community Support)
Builds
Residential and community support services for the elderly and vulnerable people in Mallacoota and surrounding districts.
Domain
Social Services / Aged Care / Community Support
Required skills
Leadership of programs for vulnerable people, Change management, Strategic planning, Managing competing priorities, Compliance with statutory regulations, Coaching and team culture development
Preferred skills
Degree in Human Services, Experience in growth and performance driving
Technologies
None stated
Responsibilities
Manage delivery of aged care and community support services, Lead and promote a positive team culture, Provide coaching on complex client needs and critical incident response, Contribute to national change and continuous improvement approaches, Act as escalation point for staff and client complaints
Seniority
Senior, hands-on IC