Solution Engineer
Core
Design and support implementations of the Graphyte product suite (AI-driven SaaS for financial crime risk management) pre- and post-sale for large financial institutions.
Role type
Solution Engineer (pre-sales and post-sales implementation)
Builds
Graphyte platform (AI/NLP for AML, KYC, CDD, Fraud Risk Management)
Domain
Financial Services / Financial Crime Risk Management / AI & NLP
Deliverable
production ML models | product features
Required skills
SaaS software delivery/implementation, API interaction, relational databases (SQL), data formats (CSV, JSON), agile software development, consultative problem solving
Preferred skills
customer-facing technical support, analytical, or consulting experience
Technologies
Atlassian Jira, GitHub, SQL, APIs
Responsibilities
Design and support product implementations, interact with internal teams (CS, TPM, Product) and client stakeholders, manage complex technical projects, triage inbound requests, maintain technical documentation, gather field feedback for product development
Seniority
Mid-level, hands-on IC