Cloud Native Customer Engineer
Core
Hands-on Cloud Native Customer Engineer supporting Portworx Enterprise, PX-Backup, PX-DR, and KubeVirt deployments for enterprise customers in Australia and New Zealand.
Role type
Senior IC Cloud Native Customer Engineer
Builds
Production Kubernetes clusters and Portworx-based storage/backup/disaster recovery solutions for enterprise clients
Domain
Cloud Native Storage / Kubernetes / Data Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Kubernetes administration, Container orchestration, Linux system administration, Networking fundamentals, Software-defined storage concepts, CI/CD pipelines, Infrastructure-as-Code, Cloud IaaS environments, Backup and disaster recovery management
Preferred skills
CKA/CKAD certification, Scripting (Bash/Python), Virtualization technologies, Monitoring and logging tooling, Security fundamentals, OpenStorage SDK, HA database deployments
Technologies
Kubernetes, Portworx, OpenShift, Rancher, Mirantis, Prometheus, Grafana, Jenkins, GitOps, Terraform, Ansible, Chef, Puppet, AWS, Azure, Google Cloud Platform
Responsibilities
Design and architecture support for customer Kubernetes and storage integrations, Deploy and operate Portworx solutions across on-prem and cloud environments, Act as primary point of contact for break/fix support and RFE requests, Lead API/microservices solution deployment and day-2 operations, Collaborate with Delivery Architects and Certified Delivery Partners, Provide knowledge transfer and training to customer teams
Seniority
Senior, hands-on IC