Senior Software Engineer - Incident Insights & Readiness
Core
Build software, tooling, and operational frameworks to help Datadog engineers prepare for, respond to, and learn from incidents, fostering a resilient culture through post-mortems and incident insights.
Role type
Senior Software Engineer (SRE focus on Incident Insights & Readiness)
Builds
On-call platforms, incident response software, post-mortem tools, and operational frameworks
Domain
Observability platform / SRE / Incident Management
Required skills
Go, Python, TypeScript, distributed systems, Kubernetes, incident analysis, on-call rotation management, technical leadership, mentoring, cross-functional collaboration
Preferred skills
Incident commander or coordinator experience
Technologies
Go, Python, TypeScript, Kubernetes
Responsibilities
Own and improve the on-call experience by establishing best practices and building supporting platforms; Define incident response processes and lead software design/implementation; Contribute to and facilitate post-mortem processes; Provide technical leadership and coaching to team members; Train on-callers in incident management processes; Lead cross-functional initiatives to improve reliability and operational excellence
Seniority
Senior, hands-on IC with mentorship responsibilities