Staff Experience Designer
Core
Lead end-to-end experience design for consumer-facing grocery products, defining journeys, frameworks, and visual systems across web and mobile to drive customer retention and business growth.
Role type
Staff Experience Designer (Strategy & Design Leadership)
Builds
End-to-end online grocery experiences, agentic/conversational interfaces, and brand-centric product features for consumers.
Domain
Grocery delivery / E-commerce / Consumer Tech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end experience design, journey mapping, design strategy, content design, visual design, design research, design systems, AI-assisted prototyping, stakeholder management, strategic storytelling, information architecture, cross-functional leadership
Preferred skills
Fluency in Google Slides and Figma, experience with agentic/conversational interfaces, deep knowledge of food and shopping culture
Technologies
Figma, Google Slides, AI-assisted prototyping tools
Responsibilities
Drive and lead personalized consumer journeys; Define and own experience frameworks for key user lifecycles; Craft narratives and value propositions for new features; Codify experiential principles and interaction rules; Use AI-assisted prototyping for concept development; Partner with Research to translate insights into journey maps; Mentor teams on experience-led thinking.
Seniority
Staff, hands-on IC with strategic leadership