Senior Director of Machine Learning (Experiences)
Core
Spearhead Machine Learning, Data Science, and Experimentation efforts to drive growth and competitive advantage through personalization, recommendation, ranking systems, and generative AI for the travel experiences marketplace.
Role type
Senior Director, Machine Learning (Strategy & Organization Building)
Builds
Personalization, recommendation, and ranking systems; Generative AI features (conversational trip planning, RAG); Experimentation platform and standards.
Domain
Travel / Experiences Marketplace / Machine Learning
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Machine Learning strategy, Leading managers and senior technical teams, Scaling ML organizations, Personalization and recommendation systems, Generative AI (LLMs, RAG), Experimentation and causal inference, MLOps governance, Executive stakeholder management
Preferred skills
Change management, Building career ladders for ML teams, Multi-objective ranking, Agentic AI
Technologies
LLMs, RAG, A/B testing, Embeddings, Semantic retrieval, MLOps tools
Responsibilities
Consolidate embedded ML scientists into a hub-and-spoke model; Set technical direction for recommendation and ranking systems; Own predictive modeling and experimentation standards; Shape generative AI strategy; Grow and develop the ML organization; Enforce production ML health and SLAs; Partner with Product and Engineering leadership.
Seniority
Senior Director, hands-on IC with management layer