Senior Lead Systems Engineer, AI & Automation
Core
Architect scalable enterprise solutions connecting Braze's internal systems, enabling intelligent automation, conversational IT experiences, and self-service for employees.
Role type
Senior Lead Systems Engineer (AI & Automation)
Builds
Scalable integrations, intelligent automation workflows, conversational interfaces, and internal developer platforms for enterprise SaaS environments.
Domain
Enterprise Technology, SaaS Integrations, AI & Automation
Deliverable
production ML models | product features | infrastructure
Required skills
Enterprise-scale integration design, API development (REST, GraphQL, OAuth, SCIM), Python/Go/TypeScript/JavaScript, SaaS ecosystem knowledge (Okta, Workday, Slack, Atlassian, GitHub, Google Workspace), Scalable architecture design, Cross-functional collaboration, AI/LLM workflow implementation
Preferred skills
AI agent frameworks, MCP integrations, Terraform/IaC, Event-driven architectures, Cloud platforms (AWS, GCP, Azure), Internal developer platforms
Technologies
Python, Go, TypeScript, JavaScript, REST APIs, GraphQL, OAuth, SCIM, Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, Terraform, AWS, GCP, Azure
Responsibilities
Design and build intelligent automation to streamline business processes; Develop scalable integrations across enterprise SaaS platforms; Build conversational interfaces and self-service experiences; Design resilient enterprise platform architecture; Evaluate and implement emerging AI technologies and LLM workflows; Build reusable automation frameworks and internal tooling; Partner with Security and Compliance to ensure governance; Contribute to enterprise platform strategy and mentor engineers.
Seniority
Senior, hands-on IC with leadership responsibilities
