Fraud Operations Associate (Mandarin Speaking)
Core
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors while assessing risk factors and trends.
Role type
Fraud Operations Associate (IC)
Builds
Fraud detection strategies and business rules balancing fraud loss and customer experience
Domain
Fintech / Payments / E-commerce
Required skills
Fraud analysis, fraud investigations, data assessment, risk factor assessment, root cause analysis
Preferred skills
Payments/e-commerce/fintech fraud experience, knowledge of fraud schemes and prevention methods, experience in high-growth tech companies, queue-based work experience
Technologies
Fraud detection tools
Responsibilities
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors; Conduct investigations on merchant accounts to support financial partner requirements; Assess risk factors and trends of potentially fraudulent activity; Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience; Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance; Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
